“You don’t play the game by the score.”
PROCESS - This adage from the sports world applies
equally to business. While the score measures success in the game,
it’s actually the relentless pursuit of strategies and tactics that
produces a winning score. In baseball, it’s batting and fielding
practice. In business, it’s making sure your operations are
running effectively and efficiently.
Organizations often find themselves in a “post-restructuring world” with
“pre-restructuring” work systems. One of the biggest challenges
facing companies today is the need to reengineer their work processes.
Business Architects' process expertise focuses on the essential
elements: |
 |
▪ Process Mapping – Express your business processes
to maximize efficiency and highlight opportunities for improvement.
▪ Process Documentation – Format and
document your business processes for increased awareness and accessibility.
▪ Process Measurement – Determine if a process is
operating effectively.
▪ Metrics Dashboard – Depict your key operating
indicators in terms of performance to plan.
▪ Corrective/Preventative Action – Prevent your business
processes from repeatedly breaking down.
▪ ISO9000 Registration – Build a business operating
system based on ISO9000.
▪ Operational Assessment – Determine if your operations
are functioning as intended. |
